I’m considering doing some work to set up the ability to enter your credit card information on the DONATION web site directly, rather than having to be forwarded to the PayPal web site to do that. I’d like your opinions about doing so.
The advantage of this would be that the process of paying by credit card would be more seamless, and would not raise some people’s fears about PayPal (I’ve talked to a couple of people in just the last few days who were very averse to using PayPal.) Mind you, behind the scenes, PayPal would still be processing the credit cards for me, but that would not be visible to the user who was paying. There would also be an option called “Checkout via PayPal” to use your PayPal account, for those who have one and choose to use it. (This latter point isn’t optional – PayPal insists that you also include it if you are using them behind the scenes for credit card processing.)
The disadvantage of this is that the users are trusting me, an unknown person/company (at least for those who are paying their initial Full License fee), with their credit card info. I personally don’t see why they should trust me more than a huge corporation like PayPal – I myself would rather trust PayPal than a small software author I know nothing about. But I don’t know whether that is a common point of view.
I would not store anyone’s credit card info after I sent it off to PayPal to complete their payment, as I have no further use for it, and don’t want to have to worry about maintaining the security of that information in a database I am keeping or anything like that.
One question I have about this is whether I would have to make clear to the people paying by credit card that PayPal was processing the payment behind the scenes. My inclination is that this is irrelevant to them, but I’m open to other views. I am generally inclined to more disclosure rather than less.
So, any opinions? Thanks, as always.